We respectfully remind you that a verbal or written reservation constitutes a legal contract.
Provisional bookings & Deposit:
Once a verbal or written request has been received to make a reservation, a 50% deposit is required within 5 working days to secure your accommodation, should we not receive your deposit or proof of payment, you can lose your reservation.
We have a minimum stay of 2 nights during weekends and 3 nights during long weekends!
During peak season, we require full and final payment one month prior to arrival.
Cancellations are only effective on receipt of written notification via email, no telephone cancellation or sms notifications will be accepted.
Cancellation 0 - 14 days before date of arrival, or no-show – visitor forfeits 100% of deposit paid.
Cancellation 15 - 28 days before date of arrival – visitor forfeits 75% of deposit paid.
Cancellation 29+ days before date of arrival – visitor forfeits 50% of deposit paid.
For the convenience of incoming guests, we require rooms to be vacated by 10h00am on the day of departure. Later departure times may, however, be possible on request. Earliest arrival time is 15h00 (except by prior arrangement). Please telephone us if you anticipate arriving after 18h00.
In the event of damage to our property, we reserve the right to charge to replace, repair or professionally clean the item concerned.
We welcome children on the farm and we hope the fresh air give them rosy cheeks. Please watch children at all times. Maybe the Jacuzzi is uncovered or the deck gate to the river is left open. No children should be allowed on the river using any boats or equipment without supervision. Please mind our upholstered furniture for the little dirty hands and feet.
Please smoke on the deck and not in the house. Don’t discard cigarettes in the river or under the wooden deck. It is a fire hazard and will pollute our lovely river.
All dogs, cats, caged birds and any other well-behaved pets welcome all year round. Pets sleep preferably on the deck or inside - bring own pet beds and bowls. Dogs are not permitted on the furniture and pets must be free of ticks and fleas on arrival. The deck at each house is enclosed. No unattended pets allowed inside the house! Dogs must be walked on leashes. Guests must clean up after their pets and are required to pick up the poop. Consideration must be given to other guests’ dogs, cats and resident farm animals. Please don’t let the wet dogs lie against upholstered furniture and free the loose carpet from animal hair. Pets stay FREE.
I accept that the owners will take all reasonable steps to protect guests, their family, visitors and minor children from injury and loss.
I however accept that the owners, their employees and or their agents shall not be liable for any injury, loss or damage of any description whatsoever which I, my guests, any member of my family, our visitors and minor children may sustain directly or indirectly in or about the premises from whatever cause.
I hereby accept all responsibility and indemnify the owners, their employees and or their agents against any claims by myself and any aforesaid person for any injury, loss or damage sustained as aforesaid.
I confirm that I have informed all my guests, their family, visitors and our minor children of the contents of this indemnity, and confirm that:
- They understand the contents and legal consequences of this indemnity; and
- They accept the contents of this indemnity; and
- That they have authorized me to inform you that they accept the terms and conditions of this indemnity, which I hereby do on their behalf.